Frequently Asked Questions

Discount when combining Video & Photography

Q. I have just been looking at your web site and like what I have seen.  We are interested in both photography and video.  Before I call to set up a time to meet with you can you please tell me if we were to have both photography and video with you would there be a saving in costs.

A. Thank you very much for your enquiry about our services.  Our current video and photography packages can be combined in any fashion that suits your needs.  All our packages are already at there best pricing for the level of service and quality that we offer.  It has always been our belief not to raise pricing just so you can give the appearance of discounting, because this is what most businesses do.  With us you will always know that the price you get is the right price first time every time.  Most of my suppliers know with me not to give the the list price, but to get straight to the chase and give me the real price straight away.  This way we save you time, effort and give you confidence in our product and pricing.

It's Happened Again. Please think before you buy....a must read

I Just finished speaking to a customer to follow up how they were going with their wedding plans in regard to booking a photographer.  They informed me they had just booked another photographer, I congratulated them and asked what their deciding factor was.  To my surprise the customer hesitated, then informed me that they really wanted to book us, but were sucked in by high pressure cunning sales tactics.  They told me that after the sale they sat in their car and asked each other why they did that.

I actually didn't now what to say, but asked if they had paid any money.  They had paid money so I let them know they probably would not get it back.  The only advise I could give them was the studio they had gone with was quite good, and to follow what their gut was telling them as you only get one chance at this.

The long story short,  think before you buy don't get suckered in by flashy sales talk, weddings are not about sales but a personally shared experience that will last a life time.  The photographer plays a big part in your day, so make sure they are right for you.  There is no second chance to wish you did it differently after the fact i.e. Cheap now, cheap forever, cheap photography.  To cut the cost of a quality package you have to cut something often cheapening the package.  If a photographer is offering seemingly the same thing but ridiculously cheaper, ask yourself is it too good to be true and what is the catch (it could also be the real deal, but be shore). The catch you will have to figure out yourself because they will never tell you.  The client about which this story is written also noticed after the fact that the additional cost were twice ours i.e. family reprints.  You need to look deeper at the hidden costs.

At iDeZign there are no selling pressures, only a friendly conversation to get to know each other and information about our services.  We firmly believe if we have to pressure people into our services then our product is not good enough to stand on it's own.  We also believe in the policy of 'shoot well do well'.  If we produce excellent work we find clients order more because they love it and want more, and never because we pressured them into it. 

iDeZign is all about an enjoyable and fun experience.  We believe that each of our clients sets the challenge to exceed their expectations.